Return/Exchange Policy

Refunds/Exchange within 30 Days with Receipt. Refunds will be made only in the form of the original tender. Items must be in the original condition. No Cash refunds. Cash will be sent within 7-10 days in the form of a company check. Tea/Food Items are Non-Returnable by law and health reasons.

Directions
When returning the item you purchased, please return all items that are purchased, damaged, or defective. Make sure that you include a copy of your original receipt and a note of why you are returning your item. Please sent all returns to:

Gala Tea LLC
210 North Norman Drive
Palatine, Il 60074
USA